Cookie Policy
Understanding how we use cookies to improve your experience with our neuromonitoring platform
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website or use our neuromonitoring applications. They help us provide you with a better experience by remembering your preferences and improving the performance of our services.
At Avinya NeuroTech, we use cookies responsibly and in compliance with applicable privacy laws, including GDPR and other healthcare data protection regulations.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for our medical platform to function properly:
- • User authentication and session management
- • Security and fraud prevention
- • Load balancing and system performance
- • Medical device connectivity and data transmission
- • HIPAA compliance and audit logging
Performance Cookies
These cookies help us monitor and improve our platform performance:
- • Page load times and system responsiveness
- • Error tracking and system diagnostics
- • Device performance monitoring
- • Network connectivity optimization
- • User interaction patterns for UX improvement
Functional Cookies
These cookies enhance your experience with our platform:
- • Language and region preferences
- • Dashboard customization settings
- • Notification preferences
- • Device configuration settings
- • Accessibility features
Analytics Cookies
These cookies help us understand how our platform is used:
- • Website traffic and user behavior analysis
- • Feature usage statistics
- • Platform adoption and engagement metrics
- • A/B testing for interface improvements
- • Research and development insights
Third-Party Cookies
We may use third-party services that set cookies on our behalf. These include:
Google Analytics
For website analytics and performance monitoring. Data is anonymized and aggregated.
Microsoft Clarity
For user experience analysis and interface optimization.
AWS CloudFront
For content delivery and platform performance optimization.
Intercom
For customer support and communication features.
Medical Data Protection
Important Note:
Cookies used on our platform do not store any patient medical data or personally identifiable health information (PHI). All medical data is handled separately through our secure, HIPAA-compliant systems.
Our approach to medical data protection includes:
- • Complete separation of cookies from medical data systems
- • Encryption of all data transmission and storage
- • Regular security audits and compliance checks
- • Strict access controls and user authentication
- • Compliance with HIPAA, GDPR, and other healthcare regulations
Managing Your Cookie Settings
Browser Settings
You can control cookies through your browser settings:
- • Chrome: Settings → Privacy and Security → Cookies
- • Firefox: Preferences → Privacy & Security → Cookies
- • Safari: Preferences → Privacy → Cookies
- • Edge: Settings → Cookies and Site Permissions
Platform Settings
Within our neuromonitoring platform, you can:
- • Access cookie preferences in your account settings
- • Customize notification and preference cookies
- • View and download your cookie data
- • Request deletion of non-essential cookies
Impact of Disabling Cookies
Disabling certain cookies may affect functionality:
- • Login sessions may not persist
- • Personalization features may not work
- • Performance monitoring may be limited
- • Some platform features may become unavailable
Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our services. When we make significant changes, we will:
- • Notify you through email or platform notifications
- • Display a prominent notice on our website
- • Request renewed consent where required by law
- • Provide clear information about what has changed
We encourage you to review this policy regularly to stay informed about our cookie practices.